The documents below are “DRAFTS”. These documents were written by the GSA PBIG Service Manual Committee in 2016. The committee is not currently in operation; however, the GSA PBIG Board of Trustees is in the process of reviewing and updating them in 2024. For questions and comments about these Tool Kits, please contact the Phone Bridge IG Board of Trustees
Service Position Tool Kits
Group Service Representative
Click to download: GSR Tool Kit
Group Leader
Click to download: Leader Tool Kit